Return Policy – d-airconditioning
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Return Policy

Returns Policy

Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check the package to ensure that the right items have been delivered and that there are no damages. If either the product is damage or you are unhappy with the product, we will happily refund you for the full amount. 

Defective, Damaged or Mis-shipped Dresses

Defective, damaged or mis-shipped items are eligible for a full refund or exchange. When requesting your refund, please be ready to provide our sales with photographs clearly showing the problem.

Return Process

 1) Please kindly contact our sales within 30 days after your received the product. Include an explanation and photographs documenting the reason for the return.

 2) Once our company has approved your request, please send us the item to our retail location at: 14092 Brookhurst St Garden Grove, CA 92843 .

 3) Your return will be processed in 3 to 7 business days. Once your return is confirmed and inspected, we will refund your payment through Shopify. 

4) We will also cover your shipping cost and happily assist you in finding the right HVAC product for your needs. Our goal is for 100% customer satisfaction.

Money Back Guarantee.

We offer a 100% money back guarantee if you are not satisfied with your purchase owing to any misrepresentation of quality and/or appearance.

Simply state your claim within 30 days of receipt of your goods and you will receive a full refund.

A refund can only be issued after the goods have been returned to us and have been checked to be in the same condition as they had first shipped, ie: in all its original packaging, and in good condition.

Where a refund is required, funds will be issued by D Air Conditioning Company LLC through the account you paid with. Refunds will normally be processed within seven (7) days.

Contact Information

Any queries, email us via:  info@d-airconditioning.com

You can also visit our physical retail store at: 14092 Brookhurst St Garden Grove, CA 92843

You may call our main office at: 714 530 3305

Our normal operating hours are 10am to 5pm (Pacific California time)