Please check the following before filing a warranty claim.
|The air conditioner does not work.
|Is the unit powered off?
|Press power button to ON.
|Is the unit not plugged in?
|Insert power plug.
|Have you checked the outlet and the fuse box?
|Replace fuse or use another outlet.
|Is it set on the TIMER?
|Change TIMER setting.
|Is the water full indicator on?
|Drain out the water.
|Room not cooling.
|Is it in the COOL mode?
|Adjust mode to COOL.
|Is the air inlet/outlet blocked?
|Is there a source of heat in the room?
|Remove the heat source.
|Are the Filters too dirty?
|What temperature is it set for?
|Fan speed set at LOW?
|Select appropriate speed.
|Noise too large and shake
|Is the unit on even level ground?
|Put the air conditioner on even ground.
Caution When the following abnormalities occur to the air conditioner, shut down the unit and pull out the plug, and contact us.
Error Code Functions
|Room temperature sensor error
|Coil pipe sensor error
|Water full status
Caution When “df” is displayed, the air conditioner is in anti-freezing or defrosting state, and this is a normal phenomenon.